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Failed to get rooms from svf2

Service
cupixworks-any-room-agent
Occurrences
207
Status
Reported
Confidence
85%
Actionability
36%
Cluster ID
0bcda37b-ae83-483c-a076-f6ca11f2a145
First Seen
2026-04-08 10:43 UTC
Last Seen
2026-08-04 11:54 UTC
Actions

Failed to get rooms from svf2

What Happened#

cupixworks-any-room-agent 서비스에서 BIM 모델(id: 17157)의 SVF2 포맷 room extraction 중 Autodesk Forge Property Database 조회 실패로 에러가 발생했다. Forge API가 잘못된 object ID(범위 초과)를 접근하려 하면서 property 조회가 실패하고, 이것이 room extraction 전체 실패로 전파되었다.

Quick Facts#

Field Value
exception.class Error
exception.message Failed to get rooms from svf2
top_frame ChildProcessManager2.handleMessage (/tmp/agent/dist/app.cjs:5340:26)
env production, us-west-2

Affected Teams#

Team / Domain Error Count Impact
exyte 2 BIM room extraction 실패, room_state가 error로 전환됨
algtest 7 테스트 환경 BIM 모델 room extraction 실패
crossriverrail 1 BIM room extraction 실패
crcc-sama 2 BIM room extraction 실패
meowwolf 2 BIM room extraction 실패
cupix 1 BIM room extraction 실패
naylorlove 1 BIM room extraction 실패

Timeline#

  1. 2026-05-17T23:56:16Z — 최초 발생 (14일 retention 범위 내, bim=3398, naylorlove)
  2. 2026-05-27T09:23:06Z — 금일 발생 (bim=17157, exyte) - 이 클러스터에 감지됨
  3. 2026-05-27T09:23:06Z — RCA 시작

Scoring#

Confidence 85% · Actionability 36%

Confidence#

Dimension Score Detail
Evidence completeness 5/5 10 code refs, 4 log queries
Code path explicitness 3/3 10 file:line refs
Log evidence 3/3 section, query, pattern
RCA structure 3/3 3/3 sections
Revision history 0/3 0 revision(s)
Agent execution 3/3 success

Actionability#

Dimension Score Detail
Fix complexity 1/5 critical
Affected files 1/5 9 file(s)
Single repo 1/3 4 service(s)
Immediate actions 0/3 absent
Testability 0/3 no test info
External dependency 3/3 no external deps
Data migration 3/3 no migration