failed to calculate captured size for Facility ID: 6, error: User: arn:aws:iam::619071347432:user/sy
Service
cupixvista-api-worker
Occurrences
13,686
Status
Reported
Confidence
80%
Actionability
28%
Cluster ID
174d993e-e0a5-4728-8806-aff2e9710974
First Seen
2026-04-06 08:31 UTC
Last Seen
2026-07-13 04:31 UTC
Datadog
SlackActions
failed to calculate captured size for Facility ID: 6, error: User: arn:aws:iam::619071347432:user/sy
What Happened#
2026-04-24 04:31 UTC 경, cupixvista-api-worker 서비스의 cron job Cupix::Cron::Facility.flush_stale_captured_size가 42개 Facility에 대해 captured size를 계산하려고 시도했으나, S3 PutObject 권한 부족으로 전량 실패했다. Production, QA, Staging 3개 환경 모두 동일 증상이 발생했으며, IAM 정책이 허용하는 버킷 이름(cupix-cupixvista-prod-data-*)과 애플리케이션이 실제 사용하는 버킷 이름(cupix-cupixworks-prod-data-stage-uswe2)이 불일치하는 것이 원인이다.
Quick Facts#
| Field | Value |
|---|---|
| exception.class | Aws::S3::Errors::AccessDenied |
| exception.message | User: arn:aws:iam::619071347432:user/system/tesla-api-production-86ob is not authorized to perform: s3:PutObject |
| top_frame | app/services/cupix/voxel_service.rb:20 |
| env | production, us-west-2 |
Affected Teams#
| Team / Domain | Error Count | Impact |
|---|---|---|
| cupixvista-api-worker (Facility) | 96 (3 환경 합산) | 42개 Facility의 captured size 계산 실패, voxel reality capture CSV 미생성 |
Timeline#
- 04:06:28Z — Staging 환경에서 최초 에러 발생 (
tesla-api-stage-7lol) - 04:31:15Z — QA 환경 에러 발생 (
tesla-api-qa-fltp) - 04:31:21Z — Production 환경 에러 발생 (
tesla-api-production-86ob), 클러스터 감지 - 04:31:21Z — 약 25분간 총 96건 에러 발생 후 cron batch 완료
Scoring#
Confidence 80% · Actionability 28%
Confidence#
| Dimension | Score | Detail |
|---|---|---|
| Evidence completeness | 5/5 | 12 code refs, 4 log queries |
| Code path explicitness | 3/3 | 12 file:line refs |
| Log evidence | 2/3 | section, query |
| RCA structure | 3/3 | 3/3 sections |
| Revision history | 0/3 | 0 revision(s) |
| Agent execution | 3/3 | success |
Actionability#
| Dimension | Score | Detail |
|---|---|---|
| Fix complexity | 1/5 | critical |
| Affected files | 1/5 | 10 file(s) |
| Single repo | 1/3 | 4 service(s) |
| Immediate actions | 0/3 | absent |
| Testability | 0/3 | no test info |
| External dependency | 1/3 | external deps found |
| Data migration | 3/3 | no migration |