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BaseService::handlingMessageErrors | Error and message object - {"error":{"response":{"statusCode":5

Service
cupixworks-capture-postprocessor-agent
Occurrences
506
Status
Reported
Confidence
85%
Actionability
44%
Cluster ID
7c365e60-70bc-4bf5-891e-b624fd18aaec
First Seen
2026-04-23 08:17 UTC
Last Seen
2026-08-04 22:22 UTC
Actions

BaseService::handlingMessageErrors | Error and message object - {"error":{"response":{"statusCode":5

What Happened#

2026-04-23 08:17:30 UTC에 cupixworks-capture-postprocessor-agentapi-tesla.cupix.internal로 capture 685890의 상태를 업데이트하는 PUT 요청 중 504 Gateway Timeout이 발생했다. AWS ALB/nginx가 upstream API 서버의 응답을 기다리다 타임아웃된 것으로, 같은 시간대 API 서버의 PUT 요청 처리 시간이 64~117초까지 증가한 것이 원인이다. 단발성 이벤트이며, 후속 요청(08:17:56Z)은 정상 처리되었다.

Quick Facts#

Field Value
exception.class HttpError
exception.message 504 Gateway Time-out
top_frame BaseService::handlingMessageErrors (base-service.ts:311)
env production, us-west-2

Affected Teams#

Team / Domain Error Count Impact
thehyundai 1 capture 685890 postprocessing 중 일시적 지연. 후속 retry로 자동 복구됨

Timeline#

  1. 07:22:18Z — capture 685890 첫 번째 postprocessor 실행 (job 1031039), 정상 완료
  2. 08:03:57Z — refinement 재큐잉 (job 1031167 생성)
  3. 08:06:15Z — refinement_state → error 전환
  4. 08:06:19Z — 두 번째 postprocessor 실행 시작 (job 1031039)
  5. 08:15:10Z — API PUT 응답 시간 63,753ms 관측
  6. 08:17:12Z — API PUT 응답 시간 117,295ms (DB 시간 117,164ms) 관측
  7. 08:17:30Z — PUT /api/v1/captures/685890 요청에 504 Gateway Timeout 발생
  8. 08:17:56Z — 동일 엔드포인트 PUT 요청 정상 처리 (200, 85,326ms)

Scoring#

Confidence 85% · Actionability 44%

Confidence#

Dimension Score Detail
Evidence completeness 5/5 14 code refs, 5 log queries
Code path explicitness 3/3 14 file:line refs
Log evidence 3/3 section, query, pattern
RCA structure 3/3 3/3 sections
Revision history 0/3 0 revision(s)
Agent execution 3/3 success

Actionability#

Dimension Score Detail
Fix complexity 5/5 trivial
Affected files 1/5 14 file(s)
Single repo 1/3 7 service(s)
Immediate actions 0/3 absent
Testability 0/3 no test info
External dependency 1/3 external deps found
Data migration 3/3 no migration