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GraphicsMagickManager::execute | error: Command failed: gm convert -verbose -debug All -log "%t [NaN

Service
cupixworks-any-floorplan-agent
Occurrences
48
Status
Reported
Confidence
80%
Actionability
36%
Cluster ID
b26ddc81-c6ee-44db-a3d2-a0625f66453e
First Seen
2026-04-07 07:57 UTC
Last Seen
2026-06-22 09:26 UTC
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GraphicsMagickManager::execute | error: Command failed: gm convert -verbose -debug All -log "%t [NaN

What Happened#

cupixworks-any-floorplan-agent 서비스에서 PDF 파일을 PNG 이미지로 변환하는 GraphicsMagick (gm convert) 명령이 실패했다. Floorplan ID 86959, source PDF 35323의 page 2(index 1) 변환 시 16384x16384 해상도로 렌더링을 시도하다 실패했으며, execSync의 stdio: 'ignore' 설정으로 인해 GM의 실제 에러 출력이 소실되어 정확한 실패 원인이 로그에 남지 않았다. 2026-05-23~25 기간 동안 3건 발생했다.

Quick Facts#

Field Value
exception.class Error (Node.js child_process)
exception.message Command failed: gm convert ... /tmp/workspace/86959/source/35323.pdf[1] /tmp/workspace/86959/86959.png
top_frame ChildProcessManager::handleMessage (app.cjs:1576)
runtime Node.js
env production, us-west-2 / ap-northeast-1

Timeline#

  1. 2026-05-24 07:09:36 KST — BaseService::runByMessage floorplan ID 86959 처리 시작
  2. 2026-05-24 07:09:38 KST — FloorplanService::translateFloorplan 호출 (source: 35323.pdf, frame: 1, 16384x16384, 300 DPI, LOD: 6)
  3. 2026-05-24 07:09:40 KST — gm convert 명령 실패, GraphicsMagickManager::execute 에러 로그
  4. 2026-05-24 07:09:40 KST — BaseService::handlingMessageErrors — SQS 메시지 삭제 처리
  5. 2026-05-24 07:09:40 KST — workspace cleanup 수행

Scoring#

Confidence 80% · Actionability 36%

Confidence#

Dimension Score Detail
Evidence completeness 5/5 14 code refs, 2 log queries
Code path explicitness 3/3 14 file:line refs
Log evidence 2/3 section, query
RCA structure 3/3 3/3 sections
Revision history 0/3 0 revision(s)
Agent execution 3/3 success

Actionability#

Dimension Score Detail
Fix complexity 1/5 critical
Affected files 1/5 15 file(s)
Single repo 1/3 13 service(s)
Immediate actions 0/3 absent
Testability 0/3 no test info
External dependency 3/3 no external deps
Data migration 3/3 no migration