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Migration request failed from evergreen - {"result":{"code":"BG10004","type":"Cupix::Errors::BadGate

Service
cupixworks-api
Occurrences
1
Status
Reported
Confidence
85%
Actionability
40%
Cluster ID
20cbe48c-6835-4b3d-8dd4-6c7ec58303eb
First Seen
2026-05-26 04:46 UTC
Last Seen
2026-05-26 04:46 UTC
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Migration request failed from evergreen - {"result":{"code":"BG10004","type":"Cupix::Errors::BadGate

What Happened#

2026-05-26 04:46 UTC에 cupixworks-api (production, us-west-2)에서 Evergreen 마이그레이션 서비스로의 요청이 실패했다. Evergreen이 Tesla API로 facility 정보를 조회하려 했으나, 만료/무효한 API 토큰으로 인해 401 Unauthorized 응답을 받아 BG10004 에러가 반환되었다.

Quick Facts#

Field Value
exception.class Cupix::Errors::BadGateway
exception.message Migration request failed from evergreen - Unable to retrieve facility info: 401 Unauthorized
top_frame app/operations/migration_operation.rb:64
deploy production-us-west-2-20260526T0443Z0-dd7bd097-cupixworks
env production, us-west-2

Timeline#

  1. 2026-05-26T04:43:00Z — cupixworks-api 신규 배포 (dd7bd097)
  2. 2026-05-26T04:45:59.331Z — Evergreen(cupixworks-migration-service-api)가 Tesla API에 facility 조회 시도, 401 응답 수신
  3. 2026-05-26T04:46:00.489Z — Tesla(cupixworks-api)에서 Evergreen 응답의 BG10004 에러 로깅
  4. 2026-05-26T06:30:36.128Z — 동일 패턴의 두 번째 인증 실패 발생 (BG10001, import 경로)

Scoring#

Confidence 85% · Actionability 40%

Confidence#

Dimension Score Detail
Evidence completeness 5/5 6 code refs, 5 log queries
Code path explicitness 3/3 6 file:line refs
Log evidence 3/3 section, query, pattern
RCA structure 3/3 3/3 sections
Revision history 0/3 0 revision(s)
Agent execution 3/3 success

Actionability#

Dimension Score Detail
Fix complexity 5/5 trivial
Affected files 1/5 8 file(s)
Single repo 1/3 3 service(s)
Immediate actions 0/3 absent
Testability 0/3 no test info
External dependency 3/3 no external deps
Data migration 0/3 migration needed