Eventable::Events::Base#create_event — Kinesis timeout propagation
Service
cupixworks-api
Occurrences
3
Status
Reported
Confidence
85%
Actionability
36%
Cluster ID
1293ac87-aa5a-44eb-b03c-702629a2d0de
First Seen
2026-07-10 18:33 UTC
Last Seen
2026-07-24 08:40 UTC
Datadog
SlackActions
Eventable::Events::Base#create_event — Kinesis timeout propagation
What Happened#
2026-07-11 03:33 KST 에 cupixworks-api (us-west-2) 의 Eventable::Events::Update.create_event 가 Kinesis (kinesis.us-west-2.amazonaws.com:443) 로 이벤트를 publish 하다 Net::OpenTimeout 으로 실패했다. 이 실패는 동일 시간대에 여러 Kinesis 네트워크 오류 (end of file reached, execution expired, Connection reset by peer) 와 함께 발생했고, status board 에서는 2026-07-10-svc-cupixworks-api--unknown-4 인시던트로 그룹핑됐다.
Quick Facts#
| Field | Value |
|---|---|
| exception.class | Net::OpenTimeout |
| exception.message | Net::OpenTimeout |
| top_frame | app/models/concerns/eventable/events/base.rb:20 |
| downstream | kinesis.us-west-2.amazonaws.com:443 |
| env | production, us-west-2 |
Affected Teams#
| Team / Domain | Error Count | Impact |
|---|---|---|
| cupixworks-api (Eventable) | 1 (본 클러스터) | ActiveRecord after_update 콜백에서 Kinesis publish 실패 시 예외 재발생 → 원 요청이 500 으로 실패할 가능성 |
| status board 관련 클러스터 | 6 (18:18~18:43 UTC 창) | 동일 시간대 Failed to create event / Failed to put records 계열 오류 다수 |
Timeline#
- 2026-07-11 03:18 KST — 최초
Failed to open TCP connection to kinesis.us-west-2.amazonaws.com:443 (execution expired)로그 (status board 인시던트 시작). - 2026-07-11 03:33 KST — 본 클러스터 발생:
Failed to create event: Net::OpenTimeout(Eventable::Events::Update.create_event). - 2026-07-11 03:43 KST — 동일 창의 마지막 이벤트
Failed to create event: end of file reached. - 2026-07-11 (진행중) — status board 인시던트
2026-07-10-svc-cupixworks-api--unknown-4는 아직 open 상태.
Scoring#
Confidence 85% · Actionability 36%
Confidence#
| Dimension | Score | Detail |
|---|---|---|
| Evidence completeness | 5/5 | 20 code refs, 4 log queries |
| Code path explicitness | 3/3 | 20 file:line refs |
| Log evidence | 3/3 | section, query, pattern |
| RCA structure | 3/3 | 3/3 sections |
| Revision history | 0/3 | 0 revision(s) |
| Agent execution | 3/3 | success |
Actionability#
| Dimension | Score | Detail |
|---|---|---|
| Fix complexity | 1/5 | critical |
| Affected files | 1/5 | 14 file(s) |
| Single repo | 1/3 | 2 service(s) |
| Immediate actions | 0/3 | absent |
| Testability | 2/3 | test mentioned |
| External dependency | 1/3 | external deps found |
| Data migration | 3/3 | no migration |