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TransferManager::downloadFile | response path: /tmp/workspace/680672/videos/VID_20260414_134128_00_4

Service
cupixworks-capture-3dreconstruction-instance
Occurrences
7
Status
Reported
Confidence
85%
Actionability
28%
Cluster ID
c6d512b0-9019-4354-ad15-ae038c76e407
First Seen
2026-04-23 08:06 UTC
Last Seen
2026-07-09 00:25 UTC
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TransferManager::downloadFile | response path: /tmp/workspace/680672/videos/VID_20260414_134128_00_4

What Happened#

2026-04-23 08:06~08:27 UTC 사이에 cupixworks-capture-3dreconstruction-instance 서비스에서 비디오 파일 다운로드 중 504 Gateway Time-out 에러가 3건 발생했다. 2개의 workspace(680672, 684875)에서 .insv 비디오 파일을 Tesla API(/videos/:id/download)를 통해 다운로드하는 과정에서, nginx 리버스 프록시가 upstream 응답 시간 초과로 504를 반환했다. 같은 시간대에 upload 쪽에서도 동일한 504 nginx 에러가 20건 이상 관찰되어, Tesla API 전체적으로 일시적인 응답 지연이 발생한 것으로 판단된다.

Quick Facts#

Field Value
exception.message TransferManager::downloadFile | response path: ..., code: 504, message: Gateway Time-out
top_frame transfer.manager.ts:72
env production, us-west-2

Affected Teams#

Team / Domain Error Count Impact
nhc-sa (3D reconstruction) 3 (downloadFile) + 20+ (uploadNewPointclouds) 비디오 다운로드 및 pointcloud 업로드 실패, 3D 재구성 파이프라인 중단

Timeline#

  1. 2026-04-23 08:06:11 UTC — workspace 680672에서 첫 downloadFile 504 에러 발생 (VID_20260414_134128_00_454.insv)
  2. 2026-04-23 08:10:22 UTC — failTask 로그 발생 (별도 workspace 685301, ref_planes upload 실패)
  3. 2026-04-23 08:15:34~08:43:55 UTC — uploadNewPointclouds 504 에러 다수 발생 (workspace nhc-sa.679783)
  4. 2026-04-23 08:27:19 UTC — workspace 684875에서 downloadFile 504 에러 2건 동시 발생 (마지막 발생)
  5. 2026-04-23 11:01 UTC — RCA 착수

Scoring#

Confidence 85% · Actionability 28%

Confidence#

Dimension Score Detail
Evidence completeness 5/5 12 code refs, 7 log queries
Code path explicitness 3/3 12 file:line refs
Log evidence 3/3 section, query, pattern
RCA structure 3/3 3/3 sections
Revision history 0/3 0 revision(s)
Agent execution 3/3 success

Actionability#

Dimension Score Detail
Fix complexity 1/5 critical
Affected files 1/5 13 file(s)
Single repo 1/3 4 service(s)
Immediate actions 0/3 absent
Testability 0/3 no test info
External dependency 1/3 external deps found
Data migration 3/3 no migration