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IntegrationRepository treats transient Forge OAuth errors as permanent state

Service
cupixworks-api
Occurrences
177
Status
Reported
Confidence
85%
Actionability
44%
Cluster ID
eb7d66db-718a-41ba-aaa9-ed8a80c4b2f0
First Seen
2026-05-26 09:40 UTC
Last Seen
2026-07-15 17:44 UTC
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IntegrationRepository treats transient Forge OAuth errors as permanent state

What Happened#

2026-05-26 09:40에 ap-southeast-2 리전의 cupixworks-api 서비스에서 Api::V1::IntegrationsController#access_token 요청이 1710ms 소요되었다. BIM360 integration(297)의 OAuth 토큰이 4시간 이상 만료된 상태에서 동기적 토큰 갱신 + 사용자 그룹 프로비저닝이 동시에 발생하여 latency spike가 발생했다.

Quick Facts#

Field Value
resource_name Api::V1::IntegrationsController#access_token
top_frame app/repositories/integration_repository.rb:103
runtime Ruby on Rails
env production, ap-southeast-2
duration 1709.29ms (DB: 133ms, View: 0.1ms, External: ~1576ms)

Affected Teams#

Team / Domain Error Count Impact
crossriverrail (Team ID: 72) 1 BIM360 access token 요청 응답 지연, 사용자 체감 대기 시간 증가

Timeline#

  1. 2026-05-26 05:33:26 UTC — BIM360 integration(297) 토큰 만료
  2. 2026-05-26 09:40:39.433Z — 사용자(Daniel Lancashire) 요청 시작, UserFactory가 그룹 프로비저닝 수행
  3. 2026-05-26 09:40:39.434Z — 만료된 토큰 감지, BIM360 OAuth 토큰 갱신 시작
  4. 2026-05-26 09:40:41.435Z — BIM360 토큰 갱신 완료 (expired_at: 10:45:38 UTC)
  5. 2026-05-26 09:40:39.944Z — HTTP 200 응답 반환 (총 1709ms)

Scoring#

Confidence 85% · Actionability 44%

Confidence#

Dimension Score Detail
Evidence completeness 5/5 7 code refs, 3 log queries
Code path explicitness 3/3 7 file:line refs
Log evidence 3/3 section, query, pattern
RCA structure 3/3 3/3 sections
Revision history 0/3 0 revision(s)
Agent execution 3/3 success

Actionability#

Dimension Score Detail
Fix complexity 5/5 trivial
Affected files 1/5 9 file(s)
Single repo 1/3 2 service(s)
Immediate actions 0/3 absent
Testability 0/3 no test info
External dependency 1/3 external deps found
Data migration 3/3 no migration