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Post-split cap still exceeded after max re-split retries, giving up

Service

cupixworks-worker

Occurrences

Status

Reported

Confidence

85%

Actionability

36%

Cluster ID

2257cf48-732b-466c-b894-5b2e2e009a5f

First Seen

2026-07-09 06:04 UTC

Last Seen

2026-07-09 06:10 UTC

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Actions

Post-split cap still exceeded after max re-split retries, giving up

What Happened#

2026-07-09 15:04 KST부터 15:10 KST 사이에 cupixworks-worker (us-west-2 production)에서 Cupix::EditingSplitService#split!가 4개 siteinsights editing (1178504, 1177289, 1186375, 1202324)에 대해 재분할(re-split) 루프에 빠져 각 editing이 MAX_RESPLIT_RETRIES=10 상한을 초과하며 error 로그 8건이 발생했다. 각 editing은 ElementTrace 기준 element 수가 cap(1000)을 크게 초과(1246~6540)하지만, 연결된 EditingEntity(Task) 행이 하나도 남아 있지 않은 orphan ET 상태였다.

Quick Facts#

Field	Value
exception.class	(no exception raised — `Cupix::Logger.error` call)
exception.message	`Post-split cap still exceeded after max re-split retries, giving up`
top_frame	`app/services/cupix/editing_split_service.rb:111`
deploy	`production-us-west-2-20260709T0602Z0-6eb3f711-cupixworks`
env	production, us-west-2
tenant	cupix
affected editing_ids	`1178504`, `1177289`, `1186375`, `1202324` (all `task_count=0`)

Affected Teams#

Team / Domain	Error Count	Impact
siteinsights (SQA editing pipeline)	8	4개 siteinsights editing이 cap을 초과한 채 :waiting 상태로 남아 후속 QA workflow 진행 불가

Timeline#

2026-07-09 15:04:52 KST — 4개 editing에 대한 첫 번째 "giving up" error 4건 동시 발생 (모두 resplit_count=10에 도달) — first_seen
2026-07-09 15:07:28 KST — editing 1178504 재시도 후 다시 error (post_split_count=6540)
2026-07-09 15:08:32 KST — editing 1177289 다시 error (post_split_count=5880)
2026-07-09 15:09:46 KST — editing 1186375 다시 error (post_split_count=3630)
2026-07-09 15:10:20 KST — editing 1202324 다시 error (post_split_count=1246) — last_seen

Scoring#

Confidence 85% · Actionability 36%

Confidence#

Dimension	Score	Detail
Evidence completeness	5/5	11 code refs, 5 log queries
Code path explicitness	3/3	11 file:line refs
Log evidence	3/3	section, query, pattern
RCA structure	3/3	3/3 sections
Revision history	0/3	0 revision(s)
Agent execution	3/3	success

Actionability#

Dimension	Score	Detail
Fix complexity	1/5	critical
Affected files	1/5	8 file(s)
Single repo	1/3	2 service(s)
Immediate actions	0/3	absent
Testability	0/3	no test info
External dependency	3/3	no external deps
Data migration	3/3	no migration