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forge_bimmodel_extractor process() blocked on Forge API call — model-specific hang

Service
cupixworks-any-mesh-agent
Occurrences
4
Status
Reported
Confidence
80%
Actionability
36%
Cluster ID
91a5e05d-62ed-4fce-9419-91042e027990
First Seen
2026-04-30 12:43 UTC
Last Seen
2026-04-30 12:54 UTC
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forge_bimmodel_extractor process() blocked on Forge API call — model-specific hang

What Happened#

2026-04-30에 cupixworks-any-mesh-agent 서비스에서 BIM 모델 mesh 추출 작업 2건이 8시간(28800000ms) 실행 제한 시간을 초과하여 timeout 에러가 발생했다. BIM ID 19229 (us-west-2)와 BIM ID 1291 (eu-central-1)이 영향을 받았으며, 동일 시간대 다른 BIM 작업들은 수 분 내에 정상 완료되었다.

Quick Facts#

Field Value
exception.class Error
exception.message Execution timeout after 28800000ms for message type: execute
top_frame /tmp/agent/dist/app.cjs:1593
env production, us-west-2 / eu-central-1

Affected Teams#

Team / Domain Error Count Impact
qatest3 2 BIM 모델 2건의 mesh 추출 실패, mesh_state가 error로 전환됨

Timeline#

  1. 2026-04-30 13:43:57 KST — BIM 19229 mesh 추출 작업 시작 (us-west-2 SQS 큐)
  2. 2026-04-30 13:54:27 KST — BIM 1291 mesh 추출 작업 시작 (eu-central-1 SQS 큐)
  3. 2026-04-30 21:43:59 KST — BIM 19229 timeout 발생 (8시간 경과), child process SIGKILL
  4. 2026-04-30 21:54:29 KST — BIM 1291 timeout 발생 (8시간 경과), child process SIGKILL
  5. 2026-04-30 21:54:29 KST — 양쪽 모두 cleanup 후 SQS 메시지 삭제 완료

Scoring#

Confidence 80% · Actionability 36%

Confidence#

Dimension Score Detail
Evidence completeness 5/5 16 code refs, 4 log queries
Code path explicitness 3/3 16 file:line refs
Log evidence 2/3 section, query
RCA structure 3/3 3/3 sections
Revision history 0/3 0 revision(s)
Agent execution 3/3 success

Actionability#

Dimension Score Detail
Fix complexity 1/5 critical
Affected files 1/5 13 file(s)
Single repo 1/3 5 service(s)
Immediate actions 0/3 absent
Testability 0/3 no test info
External dependency 3/3 no external deps
Data migration 3/3 no migration