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BIM360 Authentication failed: - error: 400 Bad Request

Service
cupixworks-api
Occurrences
6
Status
Reported
Confidence
85%
Actionability
60%
Cluster ID
ca98b94f-ab34-40d2-9898-6e8c4bf965b9
First Seen
2026-07-28 17:25 UTC
Last Seen
2026-08-03 01:07 UTC
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BIM360 Authentication failed: - error: 400 Bad Request

What Happened#

2026-07-29 02:25 KST 에 cupixworks-api (us-west-2 production) 에서 POST /api/v1/facilities/3dfas/integrations 요청 중 Autodesk BIM360 OAuth token 교환이 400 Bad Request 로 실패했다. Bim360Operation.get_token 이 Cupix::Errors::Parameter (ARG10000) 를 발생시켰고 컨트롤러가 400 응답을 반환했다. 동일한 클라이언트가 37초 뒤 (02:25:02 KST) 재시도로 인테그레이션 생성/토큰 갱신을 정상 완료했다.

Quick Facts#

Field Value
exception.class Cupix::Errors::Parameter
exception.message BIM360 Authentication failed: - error: 400 Bad Request
top_frame app/operations/bim360_operation.rb:32
endpoint POST /api/v1/facilities/3dfas/integrations
controller Api::V1::IntegrationsController#create
deploy production-us-west-2-20260728T0624Z0-812cb7d9-cupixworks
env production, us-west-2

Affected Teams#

Team / Domain Error Count Impact
BIM360 Integration (facility 3dfas) 1 단일 인테그레이션 생성 요청 400 실패. 사용자가 37초 뒤 재시도하여 성공했다.

Timeline#

  1. 2026-07-29 02:24:33 KST — 동일 facility 의 기존 BIM360 integration(7410) 토큰이 정상 refresh ([Integration] Successfully refreshed token for bim360 integration(7410)).
  2. 2026-07-29 02:25:00 KST — POST /api/v1/facilities/3dfas/integrations 요청이 Bim360Operation.get_token 에서 400 Bad Request 로 실패 (request_id 590e8486-c39f-4e8e-84cb-51f6bba0c583).
  3. 2026-07-29 02:25:02 KST — 같은 facility 에서 POST /api/v1/facilities/3dfas/integrations/bim360/access_token 이 200 으로 성공.
  4. 2026-07-29 02:25:10 KST — PUT /api/v1/facilities/3dfas/integrations/bim360 (update) 200 성공.
  5. 2026-07-29 02:25:25 / 02:25:32 KST — 관련 review/facility access_token 요청 연속 200 성공.

Scoring#

Confidence 85% · Actionability 60%

Confidence#

Dimension Score Detail
Evidence completeness 5/5 15 code refs, 5 log queries
Code path explicitness 3/3 15 file:line refs
Log evidence 3/3 section, query, pattern
RCA structure 3/3 3/3 sections
Revision history 0/3 0 revision(s)
Agent execution 3/3 success

Actionability#

Dimension Score Detail
Fix complexity 5/5 trivial
Affected files 1/5 11 file(s)
Single repo 1/3 2 service(s)
Immediate actions 0/3 absent
Testability 2/3 test mentioned
External dependency 3/3 no external deps
Data migration 3/3 no migration