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failed to sync line item opportunities from Salesforce - line_item_id: 1290, error: Validation faile

Service
cupixworks-worker
Occurrences
36
Status
Reported
Confidence
85%
Actionability
52%
Cluster ID
f09bec4c-7eec-46a0-b5a1-fe80b8d7c454
First Seen
2026-04-08 09:51 UTC
Last Seen
2026-08-03 18:16 UTC
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failed to sync line item opportunities from Salesforce - line_item_id: 1290, error: Validation faile

What Happened#

2026-04-29 02:33:40 UTC에 cupixworks-worker 서비스의 LineItemOpportunitySyncWorker가 line_item_id 1290에 대해 Salesforce opportunity 정보를 동기화하려다 ActiveRecord validation 실패로 에러가 발생했다. sf_opportunity_id와 sf_opportunity_number 필드가 비어 있어 save! 호출 시 presence validation에 걸렸다. ap-southeast-2 리전에서 1건 발생한 단발성 이슈이다.

Quick Facts#

Field Value
exception.class ActiveRecord::RecordInvalid
exception.message Validation failed: Sf opportunity can't be blank, Sf opportunity number can't be blank
top_frame app/workers/line_item_opportunity_sync_worker.rb:15
deploy production-ap-southeast-2-20260428T0228Z0-b5ccc284-cupixworks
env production, ap-southeast-2

Timeline#

  1. 02:33:38.787Z — Sidekiq job 생성 및 enqueue (JID 7f0df490be496fb0a5145a54, args: ["1290"])
  2. 02:33:38.937Z — LineItemOpportunitySyncWorker#perform 시작, "start syncing" 로그
  3. 02:33:40.939Z — Validation 실패 에러 로그 기록
  4. 02:33:41.306Z — Sidekiq job "done" 처리 (1.415초 소요, 에러는 rescue로 포착되어 Sidekiq 재시도 미발생)

Scoring#

Confidence 85% · Actionability 52%

Confidence#

Dimension Score Detail
Evidence completeness 5/5 15 code refs, 4 log queries
Code path explicitness 3/3 15 file:line refs
Log evidence 3/3 section, query, pattern
RCA structure 3/3 3/3 sections
Revision history 0/3 0 revision(s)
Agent execution 3/3 success

Actionability#

Dimension Score Detail
Fix complexity 5/5 trivial
Affected files 1/5 11 file(s)
Single repo 1/3 2 service(s)
Immediate actions 0/3 absent
Testability 0/3 no test info
External dependency 3/3 no external deps
Data migration 3/3 no migration