ImageCPObject::putThumbnail | Not json format - <html>
Service
cupixworks-any-thumbnail-agent
Occurrences
26
Status
Reported
Confidence
80%
Actionability
28%
Cluster ID
8bd918ba-7acc-4822-9681-fea8ded4a61b
First Seen
2026-05-22 04:29 UTC
Last Seen
2026-08-03 06:10 UTC
Datadog
SlackActions
ImageCPObject::putThumbnail | Not json format - <html>
What Happened#
2026-05-22 04:29~04:30 UTC에 cupixworks-any-thumbnail-agent 서비스가 ap-southeast-2 리전에서 thumbnail 업로드 시 504 Gateway Time-out 에러를 수신했다. 에이전트는 api-tesla.cupix.internal로 PUT 요청을 보냈으나, nginx reverse proxy가 ~60초 timeout 후 HTML 504 응답을 반환하여 JSON 파싱에 실패했다.
Quick Facts#
| Field | Value |
|---|---|
| exception.class | ImageCPObject::putThumbnail |
| exception.message | Not json format - <html>..504 Gateway Time-out...</html> |
| top_frame | image-cpobject.ts:152 |
| env | production, ap-southeast-2 |
Timeline#
- 2026-05-22T04:28:34Z — Asset
6olz8fkpa3v9thumbnail 생성 완료 (1.15초) - 2026-05-22T04:29:35Z — putThumbnail 504 에러 발생 (nginx timeout ~61초 후)
- 2026-05-22T04:30:20Z — Asset
axfq6xp5ew01putThumbnail 504 에러 발생 - 2026-05-22T04:30:20Z — 에이전트는 에러 후 cover 생성 단계로 진행, 작업 완료 후 SQS 메시지 삭제
Scoring#
Confidence 80% · Actionability 28%
Confidence#
| Dimension | Score | Detail |
|---|---|---|
| Evidence completeness | 5/5 | 11 code refs, 4 log queries |
| Code path explicitness | 3/3 | 11 file:line refs |
| Log evidence | 2/3 | section, query |
| RCA structure | 3/3 | 3/3 sections |
| Revision history | 0/3 | 0 revision(s) |
| Agent execution | 3/3 | success |
Actionability#
| Dimension | Score | Detail |
|---|---|---|
| Fix complexity | 1/5 | critical |
| Affected files | 1/5 | 9 file(s) |
| Single repo | 1/3 | 3 service(s) |
| Immediate actions | 0/3 | absent |
| Testability | 0/3 | no test info |
| External dependency | 1/3 | external deps found |
| Data migration | 3/3 | no migration |