RestClient::BadGateway: 502 Bad Gateway
Service
cupixworks-rest_client
Occurrences
15
Status
Reported
Confidence
85%
Actionability
36%
Cluster ID
71191f8b-a22e-4f2d-be76-56462159a21d
First Seen
2024-08-22 09:25 UTC
Last Seen
2026-08-05 04:05 UTC
Datadog
SlackActions
RestClient::BadGateway: 502 Bad Gateway
What Happened#
2026-07-22 ~ 2026-07-27 사이 cupixworks-api(tesla) 에서 PixgenieInferenceOperation#record_results_from_bulk_result 가 pix genie backoffice API 로 결과를 기록하려다 반복 실패했다. backoffice 는 payload 의 seg_id 를 정수로 요구하지만 tesla 는 "seg-0001" 같은 문자열을 보냈고, review_key/level_id/record_id 등 필수 필드가 nil 이었다. backoffice 는 422 검증 오류를 반환했고, tesla 는 이를 Cupix::Errors::BadGateway → HTTP 502 로 변환했다.
Quick Facts#
| Field | Value |
|---|---|
| exception.class | Cupix::Errors::BadGateway (Error Tracking 상 RestClient::BadGateway 로 표기, stale) |
| exception.message | Failed to record pix genie results to backoffice: Cupix::Errors::BadGateway: [{"type"=>"int_parsing", "loc"=>["body","annotations",0,"seg_id"], "msg"=>"Input should be a valid integer, unable to parse string as an integer", "input"=>"seg-0001"}, ...] |
| top_frame | app/operations/pixgenie_base_operation.rb:136 (handle_error else branch) |
| runtime | Ruby on Rails (tesla) |
| env | production |
Affected Teams#
| Team / Domain | Error Count | Impact |
|---|---|---|
| pix genie (console inference/review) | 15 (Datadog 로그, now-14d) / 14 (Error Tracking) | pix genie 추론 결과가 backoffice 에 기록되지 않음 |
Timeline#
- 2024-08-22 18:25 KST — Error Tracking 이슈 first_seen (Representative Error
502 Bad Gateway, stale) - 2026-07-22 ~ 2026-07-27 —
record_results_from_bulk_result에서 422 검증 오류가 502 로 반복 집계 - 2026-07-24 16:28 KST — 이슈 last_seen (
Cupix::Errors::BadGatewayseg_id 파싱 오류) - 2026-08-04 — RCA 수행. Representative Error 와 실제 최근 메시지 불일치 확인
Scoring#
Confidence 85% · Actionability 36%
Confidence#
| Dimension | Score | Detail |
|---|---|---|
| Evidence completeness | 5/5 | 6 code refs, 9 log queries |
| Code path explicitness | 3/3 | 6 file:line refs |
| Log evidence | 3/3 | section, query, pattern |
| RCA structure | 3/3 | 3/3 sections |
| Revision history | 0/3 | 0 revision(s) |
| Agent execution | 3/3 | success |
Actionability#
| Dimension | Score | Detail |
|---|---|---|
| Fix complexity | 1/5 | critical |
| Affected files | 1/5 | 7 file(s) |
| Single repo | 1/3 | 4 service(s) |
| Immediate actions | 0/3 | absent |
| Testability | 0/3 | no test info |
| External dependency | 3/3 | no external deps |
| Data migration | 3/3 | no migration |