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FloorplanService::uploadFile | response path: /tmp/workspace/86196/86196.png, code: 403, message: Fo

Service
cupixworks-any-floorplan-agent
Occurrences
5
Status
Reported
Confidence
85%
Actionability
28%
Cluster ID
57bb8845-3b74-471c-b386-bd0b7a9f9a4f
First Seen
2026-05-07 22:47 UTC
Last Seen
2026-05-22 10:04 UTC
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FloorplanService::uploadFile | response path: /tmp/workspace/86196/86196.png, code: 403, message: Fo

What Happened#

2026-05-07 22:47~23:05 UTC, cupixworks-any-floorplan-agent 서비스에서 floorplan 파일을 S3에 업로드하는 과정에서 HTTP 403 Forbidden 에러가 2건 발생했다. 동일 사용자(philip.hall@cupix.com)가 업로드한 고해상도 PDF 도면(LOD 7, 32768x32768 pixels) 처리 중 presigned URL이 만료되어 S3 PUT 요청이 거부된 것이 원인이다.

Quick Facts#

Field Value
exception.class HTTP 403 (S3 Presigned URL Rejected)
exception.message FloorplanService::uploadFile | response path: /tmp/workspace/86196/86196.png, code: 403, message: Forbidden
top_frame floorplan-service.ts:297
env production, us-west-2

Affected Teams#

Team / Domain Error Count Impact
redwoodeg (Redwood Electric Group) 2 고해상도 PDF 도면 2건 처리 실패, 사용자 Floorplan 사용 불가

Timeline#

  1. 2026-05-07T21:02:58Z — Floorplan 86214 생성 (user: philip.hall@cupix.com)
  2. 2026-05-07T20:45:40Z — Floorplan 86196 첫 번째 처리 시도 시작
  3. 2026-05-07T21:03:57Z — Floorplan 86214 처리 시작 (presigned URL 발급)
  4. 2026-05-07T22:46:31Z — Floorplan 86196 두 번째 처리 시도 (SQS 재전송)
  5. 2026-05-07T22:47:27Z — Floorplan 86196 uploadFile 403 실패
  6. 2026-05-07T23:05:01Z — Floorplan 86214 uploadFile 403 실패 (presigned URL TTL 2h 초과)

Scoring#

Confidence 85% · Actionability 28%

Confidence#

Dimension Score Detail
Evidence completeness 5/5 12 code refs, 2 log queries
Code path explicitness 3/3 12 file:line refs
Log evidence 3/3 section, query, pattern
RCA structure 3/3 3/3 sections
Revision history 0/3 0 revision(s)
Agent execution 3/3 success

Actionability#

Dimension Score Detail
Fix complexity 1/5 critical
Affected files 1/5 18 file(s)
Single repo 1/3 6 service(s)
Immediate actions 0/3 absent
Testability 0/3 no test info
External dependency 1/3 external deps found
Data migration 3/3 no migration