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ForgeService::handlingMessageErrors | Error and message object - {"error":{"message":"Request failed

Service
cupixworks-any-forge-agent
Occurrences
4
Status
Reported
Confidence
85%
Actionability
36%
Cluster ID
a17dd06c-c2ba-4209-977d-e9e8999d86f1
First Seen
2026-07-28 17:35 UTC
Last Seen
2026-07-28 17:35 UTC
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ForgeService::handlingMessageErrors | Error and message object - {"error":{"message":"Request failed

What Happened#

2026-07-29 02:35 KST 무렵 약 33초 동안 cupixworks-any-forge-agent가 4개의 서로 다른 BIM revision(25576, 25577, 25578, 25579)에 대해 Autodesk Model Derivative API(POST https://developer.api.autodesk.com/modelderivative/v2/designdata/job)에 translate job을 등록하려다 모두 HTTP 500(AxiosError / ERR_BAD_RESPONSE)을 받았다. 재시도 로직이 없어 ForgeService::handlingMessageErrors가 각 메시지마다 error 레벨 로그를 남겼고, SQS 메시지는 ApproximateReceiveCount=1 상태로 남아 이후 자동 재수신 시 재처리된다.

Quick Facts#

Field Value
exception.class AxiosError
exception.message Request failed with status code 500
top_frame axios@1.16.1/dist/node/axios.cjs:2069 (settle)
runtime Node.js (node:events, node:internal/streams/readable)
downstream POST https://developer.api.autodesk.com/modelderivative/v2/designdata/job (Autodesk Forge Model Derivative v2)
SDK forge-apis/0.9.12 (nodejs)
env production, us-west-2, tenant cupix

Affected Teams#

Team / Domain Error Count Impact
moetest / Forge BIM translate 파이프라인 4 4개 BIM revision의 SVF2 + thumbnail 생성 job이 즉시 실패. SQS 재수신을 통한 자동 재시도로 최종 성공 여부는 확인 불가(추가 검증 필요).

Timeline#

  1. 2026-07-29 02:35:23 KST — 최초 500 응답, bim_revision 25576 (SQS 037a521b-...)
  2. 2026-07-29 02:35:35 KST — 두 번째 500, bim_revision 25578 (SQS 0b1c3ea0-...)
  3. 2026-07-29 02:35:45 KST — 세 번째 500, bim_revision 25579 (SQS c5b1f150-...)
  4. 2026-07-29 02:35:56 KST — 네 번째 500, bim_revision 25577 (SQS 560f0b86-...)
  5. 2026-07-29 02:36 KST 이후 — 동일 fingerprint 재발 없음 (7일 창 기준). Autodesk 측 일시적 5xx로 판단.

Scoring#

Confidence 85% · Actionability 36%

Confidence#

Dimension Score Detail
Evidence completeness 5/5 10 code refs, 5 log queries
Code path explicitness 3/3 10 file:line refs
Log evidence 3/3 section, query, pattern
RCA structure 3/3 3/3 sections
Revision history 0/3 0 revision(s)
Agent execution 3/3 success

Actionability#

Dimension Score Detail
Fix complexity 1/5 critical
Affected files 1/5 17 file(s)
Single repo 1/3 11 service(s)
Immediate actions 0/3 absent
Testability 0/3 no test info
External dependency 3/3 no external deps
Data migration 3/3 no migration