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CPUtils#fetchWithRetry per-attempt timeout too low — 1000ms

Service
cupixworks-api
Occurrences
270
Status
Dismissed
Confidence
85%
Actionability
36%
Cluster ID
8f074b3f-e19c-43f6-a290-f6fb15ef4743
First Seen
2026-07-03 08:43 UTC
Last Seen
2026-08-04 22:20 UTC
Actions
현재 상태 dismissed 에서는 실행할 액션이 없습니다.

CPUtils#fetchWithRetry per-attempt timeout too low — 1000ms

What Happened#

2026-07-03 17:43:31 KST 프로덕션 cupixworks-api (us-west-2)에서 pub/sub subscriber가 facility_permission 이벤트 처리 중 notification-service의 PUT /api/v1/subscriptionsPOST /api/recipes/v2를 호출했으나 모두 API Gateway 403을 받았다. 동시간대 notification-service Lambda authorizer 로그에서 Fetch attempt 1/3 ~ 3/3 failed: This operation was aborted가 관측되며, 최종적으로 Error authorizing: This operation was aborted가 남아 authorizer가 isAuthorized: false를 리턴했다. 같은 authorizer timeout 패턴은 최근 24 시간 동안 notification-service에서 반복적으로 관측된다.

Quick Facts#

Field Value
exception.class RestClient::Forbidden (RestClient::ExceptionWithResponse 서브클래스)
exception.message Forbidden (API Gateway 응답 본문 원문)
top_frame lib/cupix/notification_service.rb:89 (subscribe rescue)
runtime Ruby on Rails, tesla monolith
deploy production-us-west-2-20260703T0821Z0-13e7c827-cupixworks
env production, region:us-west-2
host ip-10-1-19-190.us-west-2.compute.internal (pid 14912)
downstream notification-service (Lambda + API Gateway HTTP API v2)
tesla request_id 735d1c43-3382-4ba9-8033-c2d59b416e84
authorizer request_id 0009e416-68a5-40cc-bc9b-6d7a5625ee88
facility_key p412bz

Affected Teams#

Team / Domain Error Count Impact
cupixworks-api (Cupix::NotificationService) 4 (1 subscribe + 3 recipe) Facility p412bz의 accessor user 알림 구독 및 3 종 이메일 레시피(record_preview_ready, record_processing_completed, facility_new_project) 생성 실패
notification-service (authorizer) 200+ (14 d) Tesla /api/v1/me fetch timeout으로 authorizer가 유효한 토큰을 거절, 다수 요청이 403으로 종료

Timeline#

  1. 2026-07-03 17:43:27 KST — notification-service authorizer fetchWithRetry 1 회차 abort (0009e416 Fetch attempt 1/3 failed: This operation was aborted)
  2. 2026-07-03 17:43:29 KST — retry 2 회차 abort
  3. 2026-07-03 17:43:30.211 KST — retry 3 회차 최종 실패, authorizer catch 블록이 Error authorizing: This operation was aborted 로깅 후 { isAuthorized: false } 반환 → API Gateway가 403 응답 생성
  4. 2026-07-03 17:43:31.099 KST — cupixworks-api Cupix::NotificationService#create_user_recipe × 3 실패 (recipe_name = record_preview_ready, record_processing_completed, facility_new_project), error_response: {"message":"Forbidden"}
  5. 2026-07-03 17:43:31.100 KST — cupixworks-api Cupix::NotificationService#subscribe 실패, rescue 블록에서 e.response를 로그 message로 남김 → cluster fingerprint 대상 로그

Scoring#

Confidence 85% · Actionability 36%

Confidence#

Dimension Score Detail
Evidence completeness 5/5 14 code refs, 8 log queries
Code path explicitness 3/3 14 file:line refs
Log evidence 3/3 section, query, pattern
RCA structure 3/3 3/3 sections
Revision history 0/3 0 revision(s)
Agent execution 3/3 success

Actionability#

Dimension Score Detail
Fix complexity 1/5 critical
Affected files 1/5 20 file(s)
Single repo 1/3 4 service(s)
Immediate actions 0/3 absent
Testability 0/3 no test info
External dependency 3/3 no external deps
Data migration 3/3 no migration