download floorplan image failed
Service
cupixworks-capture-refinement-arm-instance
Occurrences
46
Status
Pr_created
Confidence
80%
Actionability
28%
Cluster ID
0ccbf0f7-6dcc-4b2a-869f-00a871bd78c7
First Seen
2026-07-15 02:28 UTC
Last Seen
2026-08-04 21:18 UTC
Datadog
Slack
TSLA-13633
PR · cupixworksActions
현재 상태 pr_created 에서는 실행할 액션이 없습니다.
download floorplan image failed
What Happened#
2026-07-15 11:28:46 KST 에 cupixworks-capture-refinement-arm-instance (프로덕션 us-west-2, tenant cupix) 의 capture refinement job(id 1197619) 이 floorplan 이미지 다운로드 단계에서 실패했다. RefinementService::loadFloorplan 이 CPFloorplan.downloadImage 로부터 false 를 받아 Error('download floorplan image failed') 를 throw 했고, 원인은 로컬 저장 경로에 슬래시가 포함된 파일 확장자(rvt-site/lvl 1) 가 들어가 존재하지 않는 하위 디렉터리에 write 를 시도하면서 발생한 ENOENT 였다.
Quick Facts#
| Field | Value |
|---|---|
| exception.class | Error |
| exception.message | download floorplan image failed |
| top_frame | packages/cupix-capture-refinement-agent/src/refinement-service.ts:209 |
| underlying_error | ENOENT: open /tmp/workspace/731741/floorplan_83272.rvt-site/lvl 1 |
| env | production, us-west-2 |
| tenant | cupix |
| team | rsconstruction |
| job_id | 1197619 |
| floorplan_id | 83272 |
| capture_id (workspace) | 731741 |
Affected Teams#
| Team / Domain | Error Count | Impact |
|---|---|---|
| rsconstruction / capture refinement | 1 | 단일 capture refinement job (1197619) 이 실패해 해당 capture 의 refinement 결과가 산출되지 않음 |
Timeline#
- 2026-07-15 11:27:50 KST — Refinement 인스턴스가 부팅되고
RefinementService::init,authenticate,run이 실행됨.JobManager::loadJob이 job id1197619를 로드. - 2026-07-15 11:27:53 KST — capture 리소스/video 파일 관련 warn 로그(
video filepath not found - 693974.insv) 다수 기록. (별개 이슈, 이번 실패의 직접 원인은 아님) - 2026-07-15 11:28:46 KST —
CPFloorplan.downloadImage가ENOENT로 실패,RefinementService::loadFloorplan이download floorplan image failed를 error 로 로깅하며 throw.
Scoring#
Confidence 80% · Actionability 28%
Confidence#
| Dimension | Score | Detail |
|---|---|---|
| Evidence completeness | 5/5 | 12 code refs, 4 log queries |
| Code path explicitness | 3/3 | 12 file:line refs |
| Log evidence | 2/3 | section, query |
| RCA structure | 3/3 | 3/3 sections |
| Revision history | 0/3 | 0 revision(s) |
| Agent execution | 3/3 | success |
Actionability#
| Dimension | Score | Detail |
|---|---|---|
| Fix complexity | 1/5 | critical |
| Affected files | 1/5 | 14 file(s) |
| Single repo | 1/3 | 9 service(s) |
| Immediate actions | 0/3 | absent |
| Testability | 0/3 | no test info |
| External dependency | 1/3 | external deps found |
| Data migration | 3/3 | no migration |