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[Cupix::Cron::Integration] failed to renew integration: BIM360 Authentication failed:

Service

cupixworks-migration-worker

Occurrences

169

Status

Reported

Confidence

80%

Actionability

32%

Cluster ID

da8a0448-ae4a-4fda-9e5f-54cb0a6e7730

First Seen

2026-07-13 04:07 UTC

Last Seen

2026-07-21 04:07 UTC

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[Cupix::Cron::Integration] failed to renew integration: BIM360 Authentication failed:

What Happened#

BIM360 OAuth 토큰 갱신 cron (Cupix::Cron::Integration.renew_before_expiration) 이 2026-07-13 13:07 KST 실행 도중 특정 BIM360 integration 레코드의 refresh_token 을 Autodesk Forge 로 재발급 요청하다 HTTP 400 Bad Request 응답을 받고 실패했다. 실패한 integration 은 failed 상태로 전이되며 사용자가 재인증하기 전까지 BIM360 연동이 중단된다. 동일 cron 실행 안에서 다수의 다른 BIM360 integration 은 정상 갱신되었으므로 서비스 전반 장애가 아닌 개별 tenant 의 refresh_token 무효화 이슈다.

Quick Facts#

Field	Value
exception.class	`Cupix::Errors::Parameter` (code `ARG10000`)
exception.message	`BIM360 Authentication failed:` (Autodesk `developerMessage` 필드 비어 있음)
top_frame	`app/operations/bim360_operation.rb:66-69`
runtime	Rails on `cupixworks-migration-worker` (Elastic Beanstalk, `service_role: migrationworker`)
deploy	`production-us-west-2-20260713T0407Z0-4f01ffc0-cupixworks`
env	`production`, region `us-west-2`

Affected Teams#

Team / Domain	Error Count	Impact
BIM360 integration (Autodesk Forge OAuth)	1건 (본 cluster) / 최근 24h 동일 pattern 다수 (integrations 2332, 1160, 1163, 1428, 1234, 1405, 1473, 1482, 1472, 1470 등 10건+)	해당 tenant 의 BIM360 파일/모델 sync 중단, integration `state` → `failed`, 사용자 재인증 필요

Timeline#

2026-07-13 13:07:19 KST — Cron Cupix::Cron::Integration.renew_before_expiration 실행 (매 4시간 :07 스케줄)
2026-07-13 13:07:19 KST — IntegrationRepository#refresh_token 이 Bim360Operation.refresh_token 호출, Autodesk Forge 가 HTTP 400 Bad Request 응답
2026-07-13 13:07:19 KST — RestClient::Exception rescue 진입, BIM360 refresh_token failed: - error: 400 Bad Request 로그 기록 후 Cupix::Errors::Parameter 재발생
2026-07-13 13:07:19 KST — integration_repository.rb:135-138 에서 refresh_token_failed_at 갱신 및 failed_state! 로 상태 전이
2026-07-13 13:07:19 KST — Cron rescue 블록 (integration.rb:10-11) 에서 로그 기록 후 next 로 다음 candidate 계속

Scoring#

Confidence 80% · Actionability 32%

Confidence#

Dimension	Score	Detail
Evidence completeness	5/5	26 code refs, 5 log queries
Code path explicitness	3/3	26 file:line refs
Log evidence	2/3	section, query
RCA structure	3/3	3/3 sections
Revision history	0/3	0 revision(s)
Agent execution	3/3	success

Actionability#

Dimension	Score	Detail
Fix complexity	5/5	trivial
Affected files	1/5	15 file(s)
Single repo	1/3	3 service(s)
Immediate actions	0/3	absent
Testability	0/3	no test info
External dependency	1/3	external deps found
Data migration	0/3	migration needed