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Fail to create salesforce Facility resource. reason: STRING_TOO_LONG: Project Name: data value too l

Service
cupixworks-worker
Occurrences
5
Status
Reported
Confidence
85%
Actionability
52%
Cluster ID
6cb243dc-27c9-4568-bae2-5a4ec4ce545c
First Seen
2026-05-06 04:54 UTC
Last Seen
2026-05-28 16:42 UTC
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Fail to create salesforce Facility resource. reason: STRING_TOO_LONG: Project Name: data value too l

What Happened#

2026-05-26 15:32~15:53 UTC 사이에 cupixworks-worker의 SalesforceResourceCreateWorker가 Salesforce에 Facility(Project__c) 레코드를 생성하려 할 때, Facility 이름이 80자를 초과하여 Salesforce API가 STRING_TOO_LONG 에러를 반환했다. us-west-2 리전에서 3건 발생.

Quick Facts#

Field Value
exception.class Restforce::ErrorCode::StringTooLong (Salesforce API error)
exception.message STRING_TOO_LONG: Project Name: data value too large (max length=80)
top_frame app/services/cupix/salesforce/client/base.rb:23
env production, us-west-2
deploy production-us-west-2-20260526T0438Z0-dd7bd097-cupixworks

Affected Teams#

Team / Domain Error Count Impact
cupix (Salesforce integration) 3 Facility가 Salesforce에 동기화되지 않음. CRM에서 해당 프로젝트 추적 불가.

Timeline#

  1. 2026-05-26T15:32:56Z — Facility ID 20729 (82자 이름) 생성 실패
  2. 2026-05-26T15:51:33Z — Facility ID 20733 (92자 이름) 생성 실패
  3. 2026-05-26T15:53:19Z — Facility ID 20734 (85자 이름) 생성 실패
  4. 2026-05-27 — RCA 수행

Scoring#

Confidence 85% · Actionability 52%

Confidence#

Dimension Score Detail
Evidence completeness 5/5 10 code refs, 2 log queries
Code path explicitness 3/3 10 file:line refs
Log evidence 3/3 section, query, pattern
RCA structure 3/3 3/3 sections
Revision history 0/3 0 revision(s)
Agent execution 3/3 success

Actionability#

Dimension Score Detail
Fix complexity 5/5 trivial
Affected files 1/5 15 file(s)
Single repo 1/3 2 service(s)
Immediate actions 0/3 absent
Testability 0/3 no test info
External dependency 3/3 no external deps
Data migration 3/3 no migration