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[Quote][M9X89PV6G6] Quote application failed: Billable already has a scheduled quote: 870

Service
cupixworks-api
Occurrences
1
Status
Reported
Confidence
75%
Actionability
52%
Cluster ID
0e9768a3-20be-466d-99df-907b3762579a
First Seen
2026-07-21 15:54 UTC
Last Seen
2026-07-21 15:54 UTC
Datadog↗ Slack↗
Actions

[Quote][M9X89PV6G6] Quote application failed: Billable already has a scheduled quote: 870

What Happened#

2026-07-22 00:54 KST 시점에 cupixworks-api (production, ap-southeast-2) 에서 Back office 관리자가 Workspace 530 에 새 Quote M9X89PV6G6 를 적용(PUT /api/v1/admin/quotes/:id/apply)하려 했으나 BILL10000 / Billable already has a scheduled quote: 870 에러로 실패했다. 직전 00:53 KST 에 동일 Workspace 로 Quote R3B14IOIQL (id 870) 이 미래 시작일 2026-07-29 로 성공적으로 schedule 된 상태였고, 이후 15분 동안 관리자가 6건의 다른 Quote 를 같은 Workspace 로 반복 apply 하며 총 7건의 동일 에러가 누적되었다.

Quick Facts#

Field Value
exception.class Cupix::Errors::Billing
exception.message Billable already has a scheduled quote: 870
exception.code BILL10000
top_frame app/models/quote.rb:schedule_apply!
deploy TSLA-12975 feat: defer billing switch for future-dated quote applies (commit 489c15252 / 2f412c97d, merged 2026-06-15)
env production, ap-southeast-2

Affected Teams#

Team / Domain Error Count Impact
cupixworks-api (Back office billing 운영) 7건 (Workspace 530, 15분 window) Back office 관리자의 신규 라이선스 발급 재시도가 반복 차단됨. 최종 사용자 트래픽에는 영향 없음.

Timeline#

  1. 2026-07-22 00:53:01 KST — PUT /api/v1/admin/quotes/870 (update)
  2. 2026-07-22 00:53:05 KST — PUT /api/v1/admin/quotes/870/paid
  3. 2026-07-22 00:53:06 KST — PUT /api/v1/admin/quotes/870/apply → 200 OK
  4. 2026-07-22 00:53:07 KST — [Quote][R3B14IOIQL] Schedule quote application for 2026-07-29 on Workspace 530 / Quote application finished (billable.scheduled_quote_id = 870)
  5. 2026-07-22 00:54:03 KST — [Quote][GYVGXJU55F] Quote application failed: Billable already has a scheduled quote: 870 (첫 실패)
  6. 2026-07-22 00:54:19 KST — [Quote][M9X89PV6G6] Quote application failed: Billable already has a scheduled quote: 870 (본 클러스터)
  7. 2026-07-22 00:55:27 KST — [Quote][ZT5TKAT9CA] 실패
  8. 2026-07-22 00:58:15 KST — [Quote][F43544W7U8] 실패
  9. 2026-07-22 01:06:13 KST — [Quote][VA8VQHH64X] 실패
  10. 2026-07-22 01:06:49 KST — [Quote][N7KE58TH44] 실패
  11. 2026-07-22 01:08:37 KST — [Quote][U5XQ1208JW] 실패 (마지막 시도)

Scoring#

Confidence 75% · Actionability 52%

Confidence#

Dimension Score Detail
Evidence completeness 5/5 2 code refs, 4 log queries
Code path explicitness 2/3 2 file:line refs
Log evidence 2/3 section, query
RCA structure 3/3 3/3 sections
Revision history 0/3 0 revision(s)
Agent execution 3/3 success

Actionability#

Dimension Score Detail
Fix complexity 5/5 trivial
Affected files 1/5 7 file(s)
Single repo 1/3 2 service(s)
Immediate actions 0/3 absent
Testability 0/3 no test info
External dependency 3/3 no external deps
Data migration 3/3 no migration