AwsS3Manager::uploadDirectoryByCredential | upload failed - {"$fault":"server","$metadata":{"httpSta
Service
cupixworks-pano-postprocessor-instance
Occurrences
1
Status
Reported
Confidence
85%
Actionability
28%
Cluster ID
cef360f9-6bd4-42ad-a285-eac7c4a4a426
First Seen
2026-08-05 08:14 UTC
Last Seen
2026-08-05 08:14 UTC
Datadog
SlackActions
AwsS3Manager::uploadDirectoryByCredential | upload failed - {"$fault":"server","$metadata":{"httpSta
What Happened#
2026-08-05 17:14 KST, pano postprocessing agent(cupixworks-pano-postprocessor-instance)이 리사이즈된 pano 타일을 S3에 업로드하다가 S3가 InternalError (HTTP 500, We encountered an internal error. Please try again.)를 반환했다. AWS SDK가 3회 재시도한 뒤에도 실패했고, 이 에러는 파일 단위 catch 블록에서 로그만 남긴 채 삼켜졌다. 단발성 발생(1건)이며, 같은 fingerprint에 묶인 유사 transport 실패가 14일간 총 6건 있었다.
Quick Facts#
| Field | Value |
|---|---|
| exception.class | InternalError (S3 server fault) |
| exception.message | We encountered an internal error. Please try again. |
| top_frame | applications/agents/packages/cupix-pano-postprocessor/src/manager/aws-s3.manager.ts:139 |
| runtime | Node.js agent, aws-sdk S3 client s3.upload().promise() |
| env | production, us-west-2 |
Affected Teams#
| Team / Domain | Error Count | Impact |
|---|---|---|
| gad (pano postprocessor) | 1 | 리사이즈 타일 1개 이상이 S3에 업로드되지 못했으나, 에러가 삼켜져 pano는 정상 처리로 표시될 수 있음 |
Timeline#
- 2026-08-05 17:14:19 KST —
AwsS3Manager::uploadDirectoryByCredential에서 S3InternalError500 발생, SDK 3회 재시도 후 실패,logger.error로 기록 (first_seen = last_seen). - 2026-08-05 (RCA) — error-sweeper가 클러스터 감지, RCA 수행.
Scoring#
Confidence 85% · Actionability 28%
Confidence#
| Dimension | Score | Detail |
|---|---|---|
| Evidence completeness | 5/5 | 14 code refs, 3 log queries |
| Code path explicitness | 3/3 | 14 file:line refs |
| Log evidence | 3/3 | section, query, pattern |
| RCA structure | 3/3 | 3/3 sections |
| Revision history | 0/3 | 0 revision(s) |
| Agent execution | 3/3 | success |
Actionability#
| Dimension | Score | Detail |
|---|---|---|
| Fix complexity | 1/5 | critical |
| Affected files | 1/5 | 7 file(s) |
| Single repo | 1/3 | 3 service(s) |
| Immediate actions | 0/3 | absent |
| Testability | 0/3 | no test info |
| External dependency | 1/3 | external deps found |
| Data migration | 3/3 | no migration |